Where do you ship my order from?

We ship all our products from UK so you will not be charged any customs fee (if you are based in the UK)

Where do you source your products from and are they genuine?

We source all our products directly from South Korea. We only stock 100% Genuine Products 

Do you offer free shipping?

We offer free UK standard delivery on all orders over £30!

Do you ship worldwide?

We offer worldwide shipping with additional international postage cost

What is the returns process?

If you need to return a product then please contact us and we will do our best to help

What payment forms do you accept?

Payments are made via Stripe and accept all major debit/credit cards

Can I request an item not listed in your store?

Yes of course. Please use the contact us form and state the product you are looking for and we will attempt to source it for you

Do you offer free samples?

Free Samples are included in every order. If you wish to order the item after receiving a sample and the product is not listed on the site, then please let us know and we will source it for you.